
When we refer to "Privacy" on the Web, we are referring to the information we acquire from you and how we use this information in the course of our business. We also have a Security Policy that tells how your sensitive and private information is kept safe and secure.
First of all, we only ask for the information we need to provide you with what you request from us.
- Catalog Requests - we need your name and address in order to mail the catalog. If later you decide you wish to be removed from our mailing list, simply send us an e-mail with your request and include your full name and address as it appears on your catalog mailing label. Please allow 8 to 12 weeks for your request to go into effect because we generate of mailing labels well in advance of our monthly mailings.
- E-mail announcements and Newsletters - If you have chosen to receive e-mail from us by answering "yes" to that question on the order form, we will receive our Newsletter, special announcements about sale items, or information about new products or services as they become available on our web site. If you decide you do not want to receive our e-mail messages, just send e-mail us at remove@jeannieskidsclub.com from the address you wish us to delete from our list and in the "Subject" section of the e-mail type "Remove".
- Purchases - we need your name, address, phone, e-mail, and your credit card information. All credit card information you provide is considered strictly confidential and restricted solely to our order processing use. Our web site is safe and secured so your credit card information cannot be accessed by anyone else.
Your
Security on Kidsstuff.com When we refer to
"Security" on the Web, we are referring to the things we do to make
sure the information you provide us remains secure and private. We also have a Privacy
Policy that explains how we use the information you send us.
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.
Inside our Web Site: We work
hard to ensure the security of your transactions with us. We have adopted the
most respected industry standards to secure the connection between your
browser and the sensitive portions of our site. The encryption we use is the
safest available - it's taken care of by SSL (Secure Sockets Layering) which
is the industry standard security protocol we use to communicate with secure
browsers like Netscape and Internet Explorer. When communicating with a secure
server like ours, these browsers encrypt the information you send in a way
that is extremely difficult for anyone to decode. And you don't need
to worry about whether or not your browser has this security because if it
doesn't, you will not be able to complete the ordering process. To show our
confidence in this system, we guarantee it. There is no risk to you. If
anything happens, we guarantee that you owe nothing.
In the case of
fraud (highly unlikely), we will assume all liability. In most states
this means we take care of the first $50, and the credit card company takes
responsibility for the balance. In addition, we would work with the credit
card company to minimize the "red tape" for you.
When we receive your order at our Headquarters:
Once we have received your order, we take many steps to keep your private
information secure.
- All orders remain inside our computer until they are printed in our warehouse for our shippers to fill your order.
- Your credit card information is never printed on picking or shipping documents.
- Your credit card information is not stored in your customer record unless you have requested us to do so by becoming a member of Jeannie's Kids Club. (This is why we have to ask you for it each time you order.)
- We process our orders on computers that are not connected to the Internet, so there is no danger of outsiders gaining access.
We
want you to know you can feel comfortable when you're here in our site,
knowing that you can make transactions with confidence and security.
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